“Let us solve your problems”

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Application support – “Sabris resources for solving your problems”

This service is targeted at everyone who prefers having a service quality guarantee over being dependent on specific experts. This is what particularly sets us apart from traditional support providers.

The Sabris team is ready to provide you with second- or third-level application support. As part of the service, you do not just hire one or more resources – you get guaranteed coverage of several areas (most often in the areas of finance, logistics and production).

The Sabris team is able to respond very quickly and the customer enjoys the advantage of shared capacity. What this means, for example, is that you do not have to look for two consultants to handle two different problems and wait to see if they are available. Just state what you need and Sabris will take care of the solution.

At the same time, we will provide you with a methodology for ensuring knowledge transfer so that you can quickly integrate the service into your own processes.

Why choose AMS from Sabris Shared Services?

• We guarantee availability, expertise and service quality (Service Level Agreement)
• We provide a high standard of consulting know-how
  • Our competence centre provides services to customers from a variety of sectors, allowing our specialists to continuously maintain and build on expertise and consulting skills.
• We add missing competencies to your existing support team
  • Management of increased requests for support
• We provide support in different languages
  • English, Czech, German, Russian and Slovak
• We prefer long-term collaboration >12 months
  • Only for long-term contracts can existing services be streamlined.
• We offer outsourcing of the entire organizational unit providing IT application support
  • Taking over or adding to a team providing application support allows your IT department to focus on projects that support strategic development and respond to constantly-changing business requirements.
• We guarantee an equal approach and know-how for all foreign branches while streamlining the customer’s service operations – “nearshoring”
  • For customers operating in several countries throughout Europe, we guarantee that requirements will be resolved in the same time zone and by consultants who understand European standards and mentality.